Regarding customers as the center of our service is the core of development of our company and the key of success. We cooperated, communicated with the customers and made a quick feedback to meet the various needs of customer's make our customers enjoy "the first service", for showing our promise.

Strictly guided quality control starts from pre-production sample and through each process of production, products will always remain in best condition.

TESTING

FAQ

Q:  Can we visit your factory?
A:  Warmly welcome once we have your schedule we will pick you up.

 

Q:  Can I get samples before order?

A:  Yes, of course. we can produce by your samples.

 

Q:  what is your delivery time?

A:  Our delivery time is about one week, but timing is according to the quantity.

 

Q:  What are your payment terms?

A:  Our usual payment methods are T/T, but payment methods can be negotiated and customized with customers.

 

Q:  What do your factory do regarding quality control?

A:  We have obtained ISO, EN10204 3.1/3.2 and other certifications. From materials to products, we check every process to maintain good quality.

 

Q:  How do you make our business long-term and good relationship?

A:  We keep good quality and competitive price to ensure our customers benefit; We respect every customer as our friend and we sincerely do business and make friends with them. No matter where they come from.

 

Q:  How about MOQ?

A:  The MOQ is not limited, which can be customized according to customer requirements. Please feel free to leave us message if you have any question about us and our products.

 

Q:  How about the shipping and packing？

1) About the small package, usually, the weight is not large than 70kg, we send it by DHL ,Fedex,UPS.
2) About the large package of more than 100kg, we send them by air.
3) For More than 100kg, we send it to the customer by air or by sea, if the customer needs it urgently, we will send it by air. if not needed urgently, we will send by sea, the freight cost will be more economic.
4) Anyway, we will choose the most economic and fast delivery way for customers.

 

Q:  How do I place the order?

A:  When you are satisfied with our quotation, we will offer the Proforma Invoice for your confirmation. Trade assurance is also acceptable. 
After we received your prepayment, we will start to manufacture.

© Wuxi Dingyu Xinda Special Steel Co., Ltd.